Assessment

• provides a way to examine your spa critically and gain outside perspective on your spas' strengths and opportunities for improvement
• is comprehensive, professional and insightful
• samples all areas of a spa (including back of the house) - systems, guest experience, support processes and improvement processes
• provides a written feedback with the results of the assessment highlighting the spas' strengths and opportunities for improvement
• feedback helps the spa prioritize resources on the highest-leverage areas for improvement 

• increases spa profitability by
  
  • increasing revenues
  • reducing costs
  • increasing operational efficiency
  • improving customer satisfaction and loyalty
  • increases spa distinction and marketability 
  • provides recognition as a spa industry leader by a third party
  • strengthens your spa's brand recognition
  • positions your spa ahead of your competition
  • provides a recognizable symbol of quality for consumers
  • helps your spa get better faster
  • providing a way to energize and motivate spa staff - build momentum and pride