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Having a bad experience at a spa is so disappointing! But now if you've been to a spa and felt the treatment or service performed was not up to par, you can complain anonymously at www.spacomplaints.com. This Web site is owned and operated by Spaquality LLC, a company that certifies spas and offers educational information on how spas can improve their business and services. For those who leave the spa feeling rejuvenated and that the experience was time (and money) well spent, they can go to www.spacompliments.com to spread the good word. Either way, this is an excellent resource dedicated to encouraging spa–client dialogue and improving the way thousands of spas conduct business and cater to their clientele.
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