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GREENVILLE, Del. - October 26, 2005 - Ever had a bad day at the spa? Did the treatments or services fall short of your expectations? Tell SpaQuality LLC about the poor experience you had by completing a form on SpaComplaints.com, and SpaQuality will relay the information to the spa's management. SpaQuality will make recommendations from The International Standards of SpaExcellenceSM that will help the spa correct the problem, so it won’t happen to you or other clients again. SpaQuality will also suggest things the spa can do to prevent problems from occurring. If the information comes from SpaQuality, a company that assesses and certifies spas for quality management excellence, the spas are likely to take the recommendations to heart. You will remain anonymous, and none of the complaints will be made public, but you can be confident that you have helped spas continually improve.
On the flip side, if you have had a spa experience that far exceeded your expectations, let them know at SpaCompliments.com.
SpaQuality’s mission is to promote the advancement of the spa industry by setting standards, educating professionals and the public, measuring the performance of services, and certifying those that meet the requirements of The International Standards of SpaExcellenceSM.
Please contact SpaQuality LLC for more information.
Phone: 302-426-0274
Fax: 302-368-8169
Email: info@spaquality.com
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